Advanced Sales Training - Selling to
CEO's and Other C-Levels
C-Level Selling Tips
Handling Purchasing, Committees, and Delegated Authorities
Never believe delegates, purchasing, or
committees make final decisions.
All they do is recommend their decision to their C-levels
and bosses. I
frequently hear there’s a committee or some manager or
functional person has been assigned the responsibility for the
selection. The sad
news is that sales people believe this nonsense and then feel it
is now unnecessary to get to the top people.
All committees or delegates do is gather information
(leg-work) and past their thoughts upward for the final
decision.
Now if you’ve met the top person and
interviewed him or her as to what s/he wants accomplished, and
discussed how you can assure that happens; (1) s/he will get you
in front of the committee or delegate; and (2) when it comes
time for the final decision, the top person will either agree if
the committee selects you, or question their decision if they
don’t.
However, if you can’t get to the top
beforehand, never lose sight that the committee or delegate
doesn’t make the final decision.
Then you’ll scheme or strategize to get to that person,
i.e. hold back something the committee wants, like the best
price or proposal until they introduce you to the top person, or
you’ll find other who can introduce you.
So here’s where your thinking should go.
Who does purchasing, the
committee or your delegate give their recommendation to?
That’s the person you need to see.
Who’s going to introduce you and what are you going to do
to make that person introduce you?
Prepare Yourself
-
Find out;
-
Who delegated it or who suggested the
committee?
-
Who will the delegate or committee
present the recommendations to?
-
What high level inputs and from whom
did the delegate or committee develop the spec /
decision criteria?
-
What does the delegate or committee
think the top boss wants?
-
Have the delegate introduce you to:
-
Others at his level
-
His boss and his boss’s peers
-
Make sure you interview as many committee
members as possible to learn;
-
Each member’s personal agenda.
-
How will the committee come to an
agreement and recommendation?
-
Each member’s perception of decision
criteria.
-
Each member’s perception of what the
top person wants.
Tak’n It to the Streets
1.
Take the attitude that the committee or
the delegate is only gathering information to make a
recommendation.
However, make a point to win them over to your side, but
remember, that victory does not win the sale.
2.
Ask everyone you know or meet, “Who at a
high level will approve this decision?”
3.
Realize your contact will share his
recommendation with his boss if he likes what you have.
Be careful, if your contact isn’t in favor of the project
or you or your solution.
He won’t share your info with anyone. How can you deal
with this?
4.
If a committee’s involved, someone’s
going to leak information upward to his and her boss, and to
your competitor if that person favors your competitor. So save
some precious nuggets for the top dog – i.e. final price or the
final proposal.
5.
Ask yourself, who has more power than
others on this committee for this project or purchase.
Who does that person report to?
6.
Think also of your competition.
What if they get beyond the delegate or committee to the
top people and make a favorable impression?
What does that do to your chances? This should motivate
you to get beyond the committee to the top decision maker/s.
And now I invite you to learn more.
Bonus Tip:
FREE E-book "Getting
Past Gatekeepers and Handling Blocker".
If you can’t get to the powerful decision makers,
you’re depending on others to do your selling at the high
levels. The problem is you won’t know what they say, if
they say anything at all.
Sam Manfer delivers
key note speeches
and in-depth
selling work shops
for those
anxious to increase sales. His hands-on coaching turns
individuals and sales organizations into selling whirlwinds.
Sam’s selling awards and $ Million sales recognitions support his
methods. His book,
TAKE ME
TO YOUR LEADER$ along with his
Matching
Chemistry’s
CD and sales seminars replace selling myths and clichés that
frustrate decision makers with a proven approach that captures
their attention. Follow
Sam’s
C-Level Selling Blog
for more insights.
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free Selling E-Zine.
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